Latest Articles by : Preeti Kaushik 98 Posts
Top 10 Cloud Call Center Providers in India to Watch Out
Here’s the list of top 10 cloud call center providers in India. Be part of a technologically advanced environment to provide the best customer and agent experience. Make your communication smooth.
Advantages of TRAI's 160 Number Revolution: How Sarv Can Help
Explore the benefits of TRAI's 160 Number Revolution and discover how Sarv's solutions can enhance communication, compliance, and customer engagement.
160 Number Series: TRAI's Way to Fight Spam Calls
Discover how the 160 Number Series by TRAI offers an innovative solution to combat spam calls, enhancing your phone security and reducing unwanted interruptions.
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Safeguarding Your Voice: Top Security Measures for VoIP in 2024
Discover top security measures to protect your VoIP system in 2024. Learn how to secure your voice communications and safeguard your business from cyberattacks.
The Impact of Voice Search on IVR Design: Optimizing User Journeys for Voice-First Interactions
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Explore the impact of voice search on IVR design and learn how to optimize user journeys for voice-first interactions, enhancing customer experience and engagement.
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IVR Phone Integration for Elevated Voter Engagement in Political Campaigns
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Enhance political campaigns with IVR phone integration for increased voter engagement. Connect with constituents effectively. Learn more!
Bulk Text Messaging for Commerce: Streamlining Transactions and Support
Unlock efficiency in commerce with bulk text messaging. Enhance transactions and support seamlessly. Reach customers instantly.
The Role of Click-To-Call in Multichannel Customer Support
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Explore the power of Click-To-Call in enhancing multichannel customer support. It's time to streamline communication and boost customer satisfaction effortlessly. Learn more!
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Comprehensive Guide to Call Center Reporting & Analytics
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Business leaders rely on reporting tools to gather deep insights. Call center reporting makes it easy for supervisors to visualize performance from different angles, boosting decision-making.
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Distracted Team? Motivate Your Sales Department for a High-Efficiency
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Motivate your sales team in the workplace with effective solutions. Distractions are common but you can eradicate them.
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6 Business Dynamics Ideal for Unified Communication Solutions
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Unified communication comprises streamlined and integrated communication that offers an unparalleled experience to users. This has led to the mounting adoption of cloud technologies by SMEs.
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Learn How AI is Propelling Customer Experience Transformation
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Organizations are rethinking innovation by incorporating AI and machine learning technology for product design and business strategy for improved CX success.